AI Chatbot for eLearning Experience

AI Chatbot have progressed greatly in area of eLearning. This article focuses on how artificial intelligence enhancing eLearning environment.
AI Chatbot

AI chatbot for eLearning experience- how artificial intelligence can shape eLearning involvement

In this age, you can genuinely start your day with the application of AI and can end with it at your convenience. From turning on light switch to replying your emails or recommending a podcast to relax you after a long tiring day, any facility is feasible because of artificial intelligence (AI). Virtual assistant technologies/ digital voice assistants (ex: Alexa) are applications of AI, blending in our day-to-day life to make life a little easier.

AI chatbot- how it has been evolving

AI chatbot are often called virtual assistant. Chatbots are common in marketing, but now taking places in many aspects to create quick and smart service.

While executing AI chatbots in different sectors, the implementation depends on understanding, memory, persistency and more. Now a days even chatbot has ‘personality’. As mentioned before Alexa represents an identity.

Chatbots may appear to have narrow applications but they have progressed greatly over time to include many more complex functions. Chatbots have evolved beyond a preprogrammed set of reactions. According to Forbes, The evolution of chatbots has resulted in a significant reduction, if not elimination, of the requirement for historical data, specialists, and data scientists.

At present, dedicated AI chatbots to particular industries can be found. Ex: sales chatbot that aids to manage sales procedures or customer service, helps to improve customer experience. As human tangents can be molded into AI chatbots, they offer a variety of benefits across several industries, ranging from enhanced productivity and accessibility to lower customer care expenses and a higher level of service.

Benefits of AI chatbots

World Health Organization (WHO) built a bot on WhatsApp called the WHO Health Alert to provide information about the pandemic. While addressing common misconceptions about the Coronavirus, one can get information on symptoms of COVID-19 or how to protect themselves from infection, even get travel advices.

National Geographic created a bot who talked like how Einstein would. Facebook Messenger users can chat and get information about the Nat Geo show “Genius”. Users felt as if they were talking to Einstein in real time. Not only they used chatbot to promote theirs show but also people got to have fun in an unexpected way.

The instances above show two polar opposite usage of AI chatbot. Each usage demonstrates, the need of chatbots in different ways but one thing is common which is providing information to people. There are several functions of chatbots. Ex –

  • Tutoring
  • Online ordering
  • Product suggestions
  • Customer support
  • Personal Finance Assistance
  • Search and Track Flights
  • Send Money
  • Find a Restaurant

When you expect instant response, chatbot is the right option. Answering simple questions and available for 24 hours at any services are the main benefits of chatbot. Chatbots are ready to facilitate people any time, on-request approach that consumers are searching out.

More potential chatbot benefits

  • A fast inquiry or a little help can be the contrast between average conversion rates on high intent pages, that’s how chatbots are useful to increase website traffics.
  • Artificially intelligent chatbots make learning more engaging, short, quick, and exciting for students, also help teachers by simplifying their teaching methods.
  • Automating business process using chatbot is common now a days. One conversation might bring qualified leads for your business.
  • Modern customer care needs the help of AI chatbot. To support and meet demands of customers chatbot is a convenient option.
  • Success of chatbots sometimes lies in solving consumer problem. As chatbots tend to improve from experience so by the help of contents chatbots easily solve or offer advices to consumers.
  • Chatbots can be used over various channels. (Slack, Messenger, Apple Watch, Mobile App and more)
  • Bot quizzes can be engaging; by this subscriber can engage with the content quickly.

AI chatbots in eLearning

The Covid19 pandemic has drastically changed the educational prospective around the world, compelled pupil to involve in e learning, where the teaching is remotely on digital platforms. In 2021, use of remote management apps for academic purposes increased by 87%. Thanks to technology, students could adapt with the new education scenarios to some extent. That days where one need to visit libraries on foot, search in pile of books only to look into subject matters in depth are kind of history now. Students, teachers, corporate learners or self-learners everybody now rely on technology for learning purpose. However, learners will have to find solutions on how to save time while looking for relevant information for their questions. Due to the advent of flexible learning technologies in the corporate and education sectors, the worldwide online education market will reach US$ 350 billion by 2025. The powerful artificial intelligence-driven platform is contributing greatly to the overall expansion of this industry.

AI chatbots built to enhance student interaction and collaboration, are perceived by education stakeholders. The eLearning system now is specified by shifts in technological demands and innovation, a tendency to integrate AI chatbots in both teaching and learning processes. Here are some points interpreting the ground of having AI chatbot in eLearning –

Reasons why AI chatbot is here to stay in eLearning sector

With that, now coming to the point of how artificial intelligence can shape e learning involvement.

Ingress to information:

Information while exchanged specially via word of mouth tend to be distorted sometimes. (We all been there, faced that) Now when you use chatbot for data regarding your course, school, any questions on lesson, schedule; can be assured of accurate data. School can program a chatbot to answer questions like- Can I see the math exercise from past class?

Even set reminders for student to keep up with their classes with the help of chatbot.

On time communication:

64% people think 24-hour service is the best benefit of chatbots. Human can’t operate 24/7, chatbots are a way for people to get answers instantly regardless of time. Moreover, it is kind of assuring to have this type of support for 24/7.

Trouble-free Tutoring:

Students of each age are accustomed to finding speedy solutions over an assortment of mediums, including video and web indexes. Chatbots for training give answers and can assist individuals, captivate attention. Bots can utilize microlearning such as giving series of questions and answers to understand each topic better. Also, bots may rate and evaluate while tutoring students with the help of artificial intelligence. The Quiz Bot named Frosty the Penguin, developed by a research team at Stanford  found Frosty was more fruitful than flashcards learning technique used by students.

Get Personalized Involvement:

For every individual, learning new knowledge rate is different, perhaps mandating a unique teaching style. As a result, one of the most important advantages of learning from a chatbot is its flexibility and capacity to adapt to a student’s personal demands and requirements. Chatbots have a wide range of applications, from how to learn a new language or helping in physics lessons. Take the instant of Duolingo, effortless language learning system made with the help of conversation bot powered by artificial intelligence.

Admission Managements Made Easy:

Yes, admission process can be tiring. The majority of admissions procedures demand the submission of personal information along with academic qualifications, used for verification purposes. The value of a chatbot extends beyond the usual role of information access. Chatbots, as a technique of automating communication, can be useful in the admissions process. Thus, admissions management can be made more effective.

Know Your Campus Culture:

Sometimes before choosing where to study, we often feel overwhelmed. Also, after getting admission, we tend to worry about campus and stuff related to that. Here, chatbots can come handy. Students can take a peep into campus culture, available resources; with the help of chatbots.

Multiple learners can be addressed at a time:

The chatbot can answer numerous pupils’ queries at once, reducing the need for each student to wait in line at the administrator’s or staffroom. Furthermore, unlike humans, chatbots have an infinite amount of tolerance and not bothered about how many times the same student asks the same question.

No worries about Social Learning:

If you think about group project, does it give you anxiety? Or are you a social butterfly? If you belong from the first category AI chatbots are here to your rescue. Even if you are a social butterfly in times of distance learning communicating with peers can be difficult. So, for both groups chatbots are really useful. Individually and as a group, chatbot programs are developed to interact on both levels. Students of different backgrounds can share their opinions and perspectives on a given topic, with a chatbot adjusting to each one individually. By assigning group work and projects, chatbots can improve student participation and promote communication with the rest of the class.

Informing about the institution news:

Education bots are an efficient approach to data and details while also establishing a strong online presence. Students can ask the bot any question they have about your institution, including values, current events, contests, and any other activity. Chatbots can also communicate with a bigger audience and share information, provide reminders, and deliver notifications.

Easy Evaluation System:

Class includes an enormous number of Students, focusing on everyone turns out to be inconceivable for instructors. This is the place where chatbots come in. Chatbots can fill in as a guide to the educator by distinguishing spelling and linguistic errors with accuracy, really taking a look at schoolwork, allotting projects, and more significantly, monitoring students’ advancement. For instance, Student can be assigned an online tutor for communication and evaluate their student’s progress in real-time, using the platform “thirdspacelearning”. Not just they can drop the load from the educator’s shoulders, yet they can likewise work with multiple students at the same time.

Data collection:

Chatbot using artificial intelligent technology, so it is easier to collect information about students and so can be used when required. No need to ask for students for their information because the system can support that.

Tips for you if you are into developing educational chatbots

1.Chatbots for educational purpose should be designed so that it can be interactive. So that, one would not feel any forceful vibe in this regard and can learn comfortably.

2.Talk to pupil just how human would interact. It will lessen the tension of students and reaction with the chatbot will be spontaneous.

3.Should be simple and easily attainable. Make your bot available at any time, for any reason.

4.Present relevant study materials. Ex-when a student asks for literature lesson, bot can show helpful content relevant to that particular lesson. Therefore, content should be enriched.

5.Motivate your learners. Simple words like “You are doing great”, “Keep going” can encourage mentees and will not make them bored.

6.Ask for feedbacks through your chatbots. That’s how students will feel uplifted and engaged.


Employing artificial intelligence in education is necessity in this era of digitalization.24-hour service with instant response, started with these, but chatbot sure came along way.

  • A lot of extra stuff when enrolled in any course (queries on admission, institution regulations etc.) involves repetitions. AI is here with unlimited patience and enhanced automations, makes job easy for people.
  • In time support and assistance for learners are became possible because of AI chatbot.
  • Customized, focused on individuals’ assessment, progress makes chatbots more competent.
  • Dynamic learning environment, expert’s advice these are other benefits from bots.
  • Using chatbots for learning, makes the process productive. Reducing unnecessary loads creates efficient system for both educators and learners.

Summing up

While virtual classes on personal tablets may be the norm in Hong Kong, for example, many students in less developed economies rely on lessons and assignments sent via WhatsApp or email. Now, that’s where AI chatbot is easy to use. If educational chatbot usage can be implied on those frequent used app, it would be helpful for students and teachers in those less developed regions.

The education industry is experiencing significant development as a result of AI, which will benefit total teacher-student communication and improve the school culture. Technology has already made its stamp on the educational system, so incorporating AI into a classroom will be a vital aspect of education.

The pandemic reminds us that in this unpredictable environment students need skills such as making decisions, solving innovative problems, and most importantly, adaptability. Integration of innovation in education sector should be such so that it is handy, fun and helpful to learn; AI chatbot can be that integration.

So, next time when you solve any complex math exercise or learn a new language with the help of chatbot don’t forget to say “All Hail Technology”.


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