Service Provided: Order Management Journey
British Telecom, also known as BT, performs their business through a customer faced website which allows its users to order various products and services. Therefore, we’ve designed customer-oriented web services for BT which covers their integral business activities and handles customers from the UK and Ireland.
We developed a customer facing website and portal for BT. The application receives huge orders each year and we helped BT to process their whole order journey. We used Adobe Experience Manager (AEM)- a comprehensive content management (CMS) tool for the large enterprise sector. We have helped BT Group with infrastructure and dev support.
We developed such a website through which 50 Million pounds worth order is placed for BT products and services each year. Also, we worked for processing the whole order journey for them.