LIMS Managed Services

Keep Your Existing LIMS Stable, Supported and Moving Forward

Brain Station 23 provides ongoing LIMS support, development, integration and incremental modernization for environmental testing laboratories—without selling you another LIMS or forcing a disruptive replacement.

6
Laboratory departments supported
0
Days of laboratory downtime
2,400+
Desktop source files under care
1
Shared database across desktop, web & API
Existing-system takeover
Ongoing LIMS support
Feature development
REST API and web development
QA and release governance
Incremental modernization
Our position

We Do Not Sell Another LIMS

Your laboratory may already have years of workflows, business rules, reports, customer data and operational knowledge embedded in its existing system. Replacing all of that is not always the first or best answer.

Brain Station 23 works with the LIMS you already use. We take responsibility for understanding it, supporting it, delivering improvements and creating a controlled modernization path around the parts that still work.

  • Taking over an existing custom or vendor-dependent LIMS
  • Resolving application and database issues
  • Delivering new reports, workflows and business rules
  • Building web and tablet interfaces for selected processes
  • Creating APIs for new applications and connected systems
  • Improving testing, deployment and release control
  • Reducing dependency on one vendor or individual
  • Establishing a governed backlog and modernization roadmap
Diagnose the risk

Is Your LIMS Running—but Becoming Harder to Control?

The system may still process samples and produce reports. But behind daily operations, warning signs begin to appear.

Every important change depends on one provider

A new report, workflow adjustment or database fix must go through the same external vendor. Your internal team cannot confidently estimate, challenge or continue delivery if that provider becomes unavailable.

Small improvements take too long

What should be a manageable change becomes a multi-week project. The blocker is often incomplete documentation, limited delivery capacity or nobody owning the full system.

The backlog exists, but progress is unclear

Requests are collected, but priorities, estimates, owners and release dates remain difficult to see. Your laboratory knows what it needs—it cannot predict when improvements will arrive.

Modern workflows are difficult to introduce

Analysts may need tablet-friendly entry, faster search, a client portal or web access. But the existing system is business-critical, so rewriting everything feels too risky.

Releases create uncertainty

Changes affect sample processing, validation, reporting and shared database structures. Without reliable testing and release governance, each deployment becomes an operational concern.

Critical knowledge is undocumented

The application runs, but nobody can clearly explain the codebase, database, deployment and business rules. That is not full control—it is operational dependency.

Definition

What Are LIMS Managed Services?

LIMS managed services provide ongoing technical ownership of an existing laboratory information management system. Instead of hiring individual resources and managing every task internally, you work with an accountable team responsible for agreed areas of stability, support, enhancement and evolution.

This is not resource augmentation disguised as managed services. You receive a managed delivery structure with ownership, governance, measurable responsibilities and continuity.

Roles we bring together around your LIMS

Delivery & project management
Software development
Quality assurance
Business & workflow analysis
DevOps & deployment support
Database expertise
Architecture guidance
UI & web development
The service

One Team Across the Full LIMS Improvement Lifecycle

Support, enhancement and modernization delivered as controlled tracks around the same system—so your laboratory keeps operating while it improves.

01

LIMS Support & Issue Resolution

Application investigation, defect resolution, database troubleshooting, release support and root-cause analysis to reduce recurring operational friction.

02

Maintenance & Enhancements

Reports, data-entry workflows, validation rules, dashboards, permissions and performance improvements delivered through a governed backlog.

03

Development & Customization

New workflow modules, custom business rules, analyst tools, portals and department-specific interfaces that extend—rather than replace—your platform.

04

Integration & API Development

REST APIs, authentication, safe integration points and one controlled source of operational data across desktop, web and connected systems.

05

Legacy & Desktop Modernization

Incremental modernization—REST API layers, tablet-friendly analyst interfaces and automated deployment pipelines—prioritized by operational value.

06

QA & Release Governance

Manual and automated testing, dedicated environments, release planning, deployment pipelines, smoke testing and rollback planning.

07

Documentation & Continuity

Architecture, database, deployment, business-rule and workflow documentation so your laboratory never loses control when people or vendors change.

Decision framework

Support, Modernize or Replace?

Not every LIMS problem requires the same response. Match your situation to a direction—then let evidence drive the roadmap.

Situation
The core LIMS works, but support is slow, inconsistent or dependent on one provider
Direction
Establish managed LIMS support, documentation, backlog control and release governance
Situation
The system works, but reports, workflows or user interfaces need improvement
Direction
Maintain the existing system while delivering ongoing development and customization
Situation
Analysts need web or tablet access, but the desktop system cannot be shut down
Direction
Introduce incremental modernization, beginning with one high-value workflow
Situation
New systems need controlled access to existing laboratory data
Direction
Build or extend APIs and integrations around the current platform
Situation
Nobody fully understands the application, database or deployment process
Direction
Begin with a technical takeover and LIMS continuity assessment
Situation
The system cannot meet critical operational needs even after stabilization
Direction
Document the current platform and assess replacement based on evidence
Proven in a live laboratory

Incremental LIMS Modernization Without Operational Shutdown

An environmental and analytical testing laboratory operated a mature desktop LIMS supporting its full laboratory lifecycle. Brain Station 23 continued supporting and extending the desktop application while creating a parallel modernization track.

2,400+
Desktop source files
440
ViewModels
343
Analytical report modules
314+
Shared DB entities
6
Laboratory departments
3
Controlled environments
Impact
6
Departments operating
0
Days downtime
1
Shared database
1
Web workflow, phase 1
Read the Full LIMS Modernization Case Study

What we delivered

  • Layered REST API built on .NET
  • React web application
  • Tablet-friendly PLM bench-sheet workflow
  • Sample-distribution search
  • Multi-layer sample data entry
  • Optical-property management
  • Analyst signatures & real-time validation
  • Browser-based PDF generation
  • Automated web and API deployments
  • Dev, QA and staging environments

What remained protected

  • Existing desktop workflows
  • Broader laboratory operation
  • Familiar user processes
  • Existing database & historical data
  • Reporting and administrative functionality
  • Day-to-day work across all six departments
Domain experience

Experience Across the Environmental Laboratory Workflow

Order intake → Chain of custody → Sample distribution → Analyst assignment → Departmental analysis → Quality control → Reporting → Billing. We treat your LIMS as an operational system containing years of processes, dependencies and business rules—not a collection of screens.

Polarized Light Microscopy
Phase Contrast Microscopy
Transmission Electron Microscopy
Materials and XRD
Chemistry
Microbiology
The process

How We Take Over an Existing LIMS

Five deliberate steps to convert an undocumented or partially-understood system into a visible, governed operating model.

01

Understand the System

Examine the current application, database, repositories, environments, backlog and delivery process. Identify workflows with the highest operational risk.

02

Create a Continuity Map

Document the application landscape, technology stack, integrations, authentication, deployment, environments, critical workflows and known risks.

03

Stabilize Delivery

Establish repository access, environments, backlog triage, release process, QA responsibilities, deployment ownership and knowledge transfer.

04

Establish Managed Governance

Define ownership, roles, support workflow, escalation, backlog governance, sprint rhythm, delivery KPIs and release responsibilities.

05

Improve and Modernize Continuously

Deliver support, defect resolution, new reports, workflows, APIs, web modules, testing, release automation and architectural improvements in parallel.

Initial engagement

What You Receive from an Initial LIMS Continuity Review

Designed to answer one practical question: what should your laboratory support, improve, modernize or replace—and in what order?

Request a LIMS Continuity Review
  • Current-system overview
  • Application & database map
  • Critical workflow map
  • Delivery & ownership assessment
  • Vendor-dependency assessment
  • Documentation-gap assessment
  • Security & release observations
  • Immediate risk register
  • Backlog review
  • Stabilization recommendations
  • Modernization opportunities
  • Recommended engagement structure
How we engage

Engagement Options

Choose one track or combine them. The SAILab engagement is proof that support and modernization can operate in parallel around the same system.

LIMS Continuity & Support

Laboratories that need dependable ongoing support, issue resolution and system ownership.

Application support
Defect resolution
Database troubleshooting
Release support
Documentation
Backlog governance

Managed LIMS Development

Laboratories with an active roadmap of reports, workflows, modules and enhancements.

Ongoing development capacity
QA
Delivery management
Sprint planning
Releases
Backlog ownership

Modernization Workstream

Laboratories that need to extend a desktop or legacy system into modern web and API-based workflows.

Architecture assessment
API development
Web development
Workflow migration
QA & release pipelines
Incremental rollout

Combined Support + Modernization

Laboratories that need to keep the existing system running while introducing new capabilities in parallel.

Dual-track delivery
Desktop continuity
Web & API expansion
Shared database strategy
Governed releases
SAILab-proven model
Why Brain Station 23

Accountable Delivery for Business-Critical Laboratory Systems

Accountable delivery—not isolated resources

A managed engagement has delivery ownership, governance and defined responsibilities.

Support and development in one model

The same engagement can resolve current issues while moving the platform forward.

Experience with a mature laboratory system

We have worked with a large desktop LIMS, shared laboratory database, API layer and emerging web channel.

Incremental modernization

Modernize individual workflows without requiring the laboratory to stop using the rest of the system.

Multi-disciplinary engineering

Development, QA, DevOps, database expertise, business analysis and delivery management in one team.

Quality and security culture

Brain Station 23 operates with CMMI Maturity Level 3 and ISO 9001 and ISO 27001 certifications.

CMMI Maturity Level 3
ISO 9001
ISO 27001
Fit assessment

Who This Service Is For

  • Environmental, analytical, asbestos & industrial hygiene laboratories
  • Materials, water, soil, air and chemistry testing operations
  • Laboratories with custom or heavily configured LIMS platforms
  • Laboratories using mature desktop systems
  • Laboratories dependent on a small internal technical team
  • Laboratories dependent on one external software provider
  • Laboratories that need improvements but cannot risk a full replacement
Not the right fit

This may not be the right service when

  • You only want to purchase a new packaged LIMS licence
  • You are looking only for one temporary developer
  • You need a standard SaaS product with no custom engineering
  • Your existing system has no reusable operational value
  • You require a full implementation of a specific commercial LIMS product Brain Station 23 does not support
FAQ

Frequently Asked Questions

Do you provide support for an existing LIMS?

Yes. We provide LIMS support services for existing laboratory systems. Scope depends on your application, technology, database, current provider and operational requirements—including issue analysis, defect resolution, database troubleshooting, release support, documentation and enhancement delivery.

Do you sell a LIMS product?

No. Brain Station 23 is a software engineering and managed-services company. We support, extend, integrate and modernize the laboratory system you already use.

Do we need to replace our legacy LIMS?

Not necessarily. A mature or legacy LIMS may still contain valuable workflows, reports, business rules and data structures. We first assess what works, what creates risk and what prevents improvement, then recommend whether to support, modernize, partially replace or fully replace.

Can you take over from our current LIMS vendor?

Yes, provided the required access and cooperation can be established. A takeover normally begins with code, database, documentation, environment and backlog assessment, followed by a knowledge-transfer and transition plan.

Can support and modernization happen at the same time?

Yes. The SAILab engagement operated through two parallel tracks: continuous desktop delivery and incremental web modernization around selected workflows.

Can you add web access to an existing desktop LIMS?

Potentially, yes. In the SAILab engagement, a tablet-friendly web workflow and REST API were introduced while the desktop application continued using the same underlying database.

Can we begin with one workflow?

Yes. Starting with one high-value workflow reduces risk and creates evidence before expanding modernization.

Can you work with an undocumented LIMS?

Yes. The first phase focuses on understanding and documenting the system—code analysis, database mapping, environment review and business-rule discovery—before major changes.

Do you guarantee regulatory compliance?

No software provider should guarantee that without understanding the laboratory, accreditation scope, jurisdiction and validation responsibilities. We support technical controls, testing, documentation, traceability and release processes; the laboratory remains responsible for accreditation and formal approval.

How is performance measured?

Metrics are agreed per engagement and may include response and resolution performance, backlog progress, release predictability, defect trends, delivery throughput, documentation progress, system stability and modernization milestones.

Before you replace your LIMS

Keep the System Running. Regain Control. Modernize What Matters.

A laboratory system can be old without being obsolete. It can also be operational without being under control. Let us help you see which is which—and build a managed delivery plan around it.

Structured assessment · Managed governance · Continuity by design