AI-Driven Insurance Technology Solutions — Modular, Proven, Enterprise Ready
Purpose-built solutions for every layer of insurance operations. Adopt each module
independently, integrate each module into your existing systems, and deliver measurable results
from day one.
Business Impact
Our Insurtech Capabilities
Insurance 360 App
Policyholders manage policies, claims, services, track requests, access telemedicine, wellness tools, calculators, dashboards efficiently.
Integrated Claims Solution
End-to-end claims lifecycle supports fraud detection, adjudication, payments, benefits, eligibility, notifications, and analytics efficiently real-time.
Agent Onboarding System
Digital onboarding enables registration, document verification, training, exam scheduling, evaluation, and large-scale agent progress tracking.
Broker-Led Automation
Email-to-ticket intake captures needs, distributes requests, tracks quotes, and generates smart customer comparison reports.
AI Chatbot
Chat-based assistant delivers real-time answers, simplifies claims, and ensures always-available, uninterrupted customer service experience.
AI Fraud Screening
Detects anomalous claims, flags fraud risk, reads medical documents, and extracts clinical signals accurately fast.
Proven Results
Faster claims settlement
0
%
Agents managed
0
+
Claim calculation time
<
0
s
Fraud detection accuracy
~
0
What We Solve
The Challenge
- Manual, paper-based claims processing and settlement
- Fragmented policy data across disconnected systems
- High inquiry volumes overwhelm support teams
- Agent onboarding bottlenecks are slowing distribution growth
- No early fraud detection — financial leakage at scale
Our Approach
- Automated, digital-first claims processing
- Each module integrates cleanly into existing core systems
- AI-accelerated processing across claims, support, and fraud detection
- Full lifecycle traceability — audit-ready from day one
- Deployed and validated with real insurers, measured outcomes
What We Deliver
AI-Powered Claim Fraud Screening
- Integrated fraud detection within claims workflow — ensuring early risk visibility during claim processing.
- Early notification to Medical Advisors and Adjudicators regarding suspected fraudulent activities.
- Proactive fraud prevention controls are embedded into the claim’s lifecycle.
- Improved decision accuracy and reduced financial leakage through early fraud alerts.
Core Insurance Solution
Run the complete claims lifecycle in one workflow—from intake to payout.
- Group/ Corporate policy management
- Streamlined claims management workflow.
- Simplified and efficient policy servicing processes.
- 70% faster claims settlement — measured at MetLife Bangladesh post-deployment
- Claim calculation time cut from 15–30 minutes to < 2 seconds per claim
- 30% reduction in claims investigation cost
- 70% reduction in printing, stationery, and supply spending
- One system of record for all claims, policies, and service requests across every branch
Insurance 360
A digital-first channel that connects policyholders directly, enabling self-service for everyday
interactions.
- Customers submit claims, make payments, and access benefits without branch visits or agent involvement
- Real-time claim tracking replaces reactive status calls to support staff
- Loan and benefit management self-serve in-app, reducing back-office request volume
- Telemedicine and wellness services extend the product offering beyond the core policy
Agent Onboarding & Training System
Consistent, scalable agent management across thousands of networks without proportional admin
overhead.
- Deployed for MetLife: 8,000+ agents across more than 35 branches managed from a single platform
- Onboarding time reduced by eliminating paper handling, manual scheduling, and inperson coordination
- Uniform training and assessment standards are enforced across all branches automatically
- Branch managers see every candidate's status, progress, and readiness in real time
- License, exam, and certification records maintained per agent — audit-ready without manual collation
RAG-Enabled AI Chatbot
Optimized support operations with reduced call volume and quicker resolutions — maintaining
precise answers
- Answers sourced from approved documents — reliable, auditable, and insurer-specific
- Fewer steps to resolution through direct answers and one-tap shortcuts
- Full interaction log per customer — available for compliance review and quality assurance
Broker-Led Automation
- Email-to-ticket intake captures customer + coverage needs
- Request distributed to shortlisted insurers automatically
- Quote tracking dashboard sent vs. received, timelines
- Customer-ready quotation report with smart comparison
Insurance Technology Solutions
End-to-End Digital Insurance Ecosystem
Modular Insurtech platform for leading insurers like MetLife and Guardian Life, modernizing claims processing, policy administration, and agent operations. Built with .NET Core, Angular, and Flutter, the end-to-end solution automates the claim lifecycle, provides a self-service customer app, and digitizes agent onboarding.
70%
Faster claim settlements
30%
Reduction in Claims Investigation Cost