As the company expanded, managing employees became increasingly challenging. They relied on manual record-keeping using paper and spreadsheets, leading to numerous issues such as errors in data entry, difficulties in hiring and reporting, and proved to be time consuming on tasks (e.g., managing leave, attendance tracking, and employee onboarding). These issues made work slower, less secure, and less satisfying for employees, impacting overall HR effectiveness.

The following are some of the major challenges faced by Otobi in managing their HR process:

Challenge 1: Fragmented HR Data Management

Before centralizing HR information, Otobi was struggling with scattered employee data which made it hard to oversee different departments. Some information was sensitive, but everyone needed access to specific  details. Plus, keeping track of requests and appraisals was a headache for them.

Challenge 2: Inaccurate & Manual Attendance Records Affecting Employee Morale

Otobi relied on manual methods for tracking employee working hours, leading to inaccuracies and difficulties in assessing attendance patterns. Manual attendance management caused payroll discrepancies and hampered workforce planning.

Challenge 3: Complex Leave Management

Handling and organizing leave records for each employee manually was a complicated and time-consuming task for OTOBI, that led them to misunderstandings, affecting workforce planning and employee satisfaction.

Challenge 4: In efficient Payroll Calculations

Otobi found manual payroll calculations time-consuming and complicated, causing mistakes. HR staff worked long hours on repetitive tasks. That’s why they needed an automated solution for accurate and compliant payroll processing.

Challenge 5: Slow Exit Process Management

Manual expense management processes resulted in delays, errors, and difficulties in tracking expenses. Employees struggled to submit and justify expenses efficiently, leading to bottlenecks in reimbursement procedures for Otobi .

Challenge 6: Lengthy and Inefficient Hiring Processes

Manual recruitment processes, from job postings to applicant tracking, were time-consuming and inefficient. Lack of a structured system for applicant screening led to difficulties in identifying suitable candidates swiftly for Otobi .

Challenge 7: Complex Expense Calculation system:

Manual expense calculations were time-consuming and prone to errors, impacting financial accuracy. Otobi needed a solution to automate expense management, ensuring precision and budget compliance.

Challenge 8: Inadequate Training Management

Problem: Otobi lacked a structured training system, leading to inconsistent skill development initiatives. Identifying suitable employees for training and tracking their progress was challenging without a systematic approach.